Brook Cottage Terms and Conditions
fireplace in snug
  1. Provisional bookings made by telephone or e-mail will be held for one week pending the receipt of a completed booking form with 33% deposit cheque, or international money transfer.  A booking will not be taken as firm until receipt of this deposit.
  2. The balance must be paid in full, 8 weeks before the arrival date.  Non-payment by the due date will be taken as cancellation.
  3. In the event of cancellation, please advise us immediately.  We will try to re-let, in which case we can return your payment less a handling charge of £20.  If we are unable to re-let all monies will be forfeited.
  4. The cottage will be available from 3pm on the day of arrival to 10am on the day of departure.
  5. The number of people occupying the cottage must not exceed 8, except under special circumstances as approved by us. A surcharge of an extra 10% per person is payable for persons in excess of 6.
  6. Pets are charged at £15 each.
  7. The cottage is to be occupied only for a holiday, and not for any extended period unless availability is checked and payment made in advance of the extended period.
  8. The use of the accommodation is entirely at the hirer's risk and no responsibility can be accepted for injury, loss or damage to the hirer or to the hirer's companions or guests.
  9. Breakages and damages should either be replaced by the hirer with the identical item or reported to the owner and replacement or repair must be at the expense of the hirer.
  10. In the unlikely event of the cottage not being available for reasons beyond our control, eg. fire damage, a complete refund will be given.  No further liability will be accepted.